It is impossible to gain a good overall idea of large, complex projects without good communication – that is, knowing what other people are doing and letting other people know what you are doing. Short, clear lines of communication. We believe this is important, because it is much easier to identify pitfalls and switch to solutions when there is a clear overall picture.

Moreover, good communication on the work-floor increases safety and efficiency. Communication therefore plays a crucial role in project monitoring, but it is also important to communicate with the outside world. Do residents know that their street will be closed off temporarily? Is the client aware of the progress being made? Question marks soon change into exclamation marks if there is no communication. It’s all about talking to people and getting them involved. Communication makes that possible.